PRIVACY POLICY
This Privacy Policy explains how SpectrumX Direct Limited (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website or interact with us. We are committed to safeguarding your privacy and complying with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
SpectrumX Direct Limited
Unit 8 Novus, Haig Road
Knutsford, UK
WA16 8FB
Email: info@spectrumx.com
SpectrumX Direct Limited is the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact information (such as name, email address, phone number)
- Professional information (such as company name or role, if provided)
- Technical data (IP address, browser type, operating system)
- Usage data (pages visited, time spent on the website)
- Any information you voluntarily provide via contact forms or email correspondence
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and communications
- Provide and improve our website and services
- Monitor website usage and performance
- Comply with legal or regulatory obligations
- Protect against fraud, misuse, or security threats
4. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent – where you have given clear permission
- Legitimate interests – to operate, maintain, and improve our business and website
- Legal obligation – where processing is required by law
5. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyse website performance.
You can control cookies through your browser settings. For more information, please refer to our [Cookie Policy], if applicable.
6. Sharing Your Information
We do not sell your personal data. We may share personal data with:
- Trusted third-party service providers who support our website or business operations
- Professional advisers such as legal or accounting consultants
- Regulatory bodies or law enforcement agencies where required by law
All third parties are required to protect your data and use it only for specified purposes.
7. Data Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or misuse.
8. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or reporting obligations.
9. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@spectrumx.com
COOKIE POLICY
- Pages visited
- Time spent on the website
- Error messages encountered
- View what cookies are stored
- Delete cookies
- Block cookies from specific websites
- Block all cookies
TERMS AND CONDITIONS
- Violate any applicable laws or regulations
- Infringe the rights of others
- Introduce viruses or malicious code
- Attempt to gain unauthorised access to the website or its systems